Terms & Conditions
Last updated: February 27, 2026
These Terms & Conditions (“Terms”) govern your use of DiversionComplianceGroup.com (the “Site”) and your purchase of digital downloads and training (including access to training materials) from Diversion Compliance Group, LLC (“DCG,” “we,” “us,” or “our”). By accessing the Site or purchasing any products or services, you agree to these Terms. If you do not agree, do not use the Site.
1) Use of the Site
You agree to use the Site only for lawful purposes and not to:
- Attempt unauthorized access to the Site, systems, or accounts
- Interfere with the security or operation of the Site
- Misuse, scrape, or copy content in a way that violates these Terms or applicable law
We may restrict or terminate access if we believe these Terms are being violated.
2) Digital Products, Training, and License Terms
Unless a product listing states otherwise, all digital downloads and training materials are provided under a limited license.
A) License grant
When you purchase a digital product or training, you receive a non-exclusive, non-transferable, revocable license to use it for your personal use or internal business use within your organization.
B) Restrictions
You may not:
- Resell, redistribute, share, publish, upload, or transfer the product/training materials (or any portion) to others outside your organization
- Post materials to public websites, forums, social media, file-sharing platforms, or shared download libraries
- Remove copyright notices or ownership markings
- Create derivative works for distribution or sale without written permission
C) Access, delivery, and anti-fraud measures
Digital products and training access are delivered electronically (for example, by download link and/or account access) after payment is confirmed.
To help prevent fraud and unauthorized sharing, we may track download/access attempts and related access activity.
You are responsible for providing a valid email address at checkout and maintaining access to your email/account.
Support: Support@DiversionComplianceGroup.com
3) Ordering, Pricing, Payments, and Taxes
All prices are listed in USD unless otherwise stated. By purchasing, you authorize us (through WooCommerce and our payment processors, including WooPayments (WooPay) and/or PayPal) to charge your selected payment method for the total amount, including applicable taxes.
We reserve the right to correct pricing errors and may cancel/refund orders impacted by an error.
4) Refunds
Refund eligibility is governed by our Refund Policy. If there is a conflict between these Terms and the Refund Policy, the Refund Policy controls for refund-related issues.
5) Educational Use / No Legal Advice
DCG content is provided for educational and informational purposes and does not constitute legal advice. Regulatory requirements may vary based on facts, registrant type, and jurisdiction. You are responsible for confirming legal requirements applicable to your situation and consulting qualified legal counsel when appropriate.
6) No Guarantee of Outcomes
We do not guarantee any inspection result, regulatory decision, or business outcome from use of our digital products or training.
7) Intellectual Property
All Site content, branding, and products (including manuals, forms, templates, training materials, graphics, and text) are owned by DCG or licensed to DCG and are protected by applicable intellectual property laws. No rights are granted except as expressly stated in these Terms.
8) Chargebacks and Payment Disputes
If you have a problem with a purchase, contact us first at Support@DiversionComplianceGroup.com so we can help resolve it. Unwarranted chargebacks or payment disputes may result in loss of access to digital products/training and/or future purchase restrictions.
9) Third-Party Services and Links
The Site may use third-party services (including WooCommerce, WooPayments (WooPay), PayPal, hosting providers, analytics, and related plugins). We are not responsible for third-party websites, content, policies, or practices.
10) Disclaimer of Warranties
To the fullest extent permitted by law, the Site and all products/services are provided “as is” and “as available.” We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
11) Limitation of Liability
To the fullest extent permitted by law, DCG will not be liable for any indirect, incidental, consequential, special, or punitive damages, or for loss of profits, revenue, data, or business opportunities arising from your use of the Site, products, or training.
To the fullest extent permitted by law, DCG’s total liability for any claim will not exceed the amount you paid to DCG for the product or training giving rise to the claim.
12) Indemnification
You agree to defend, indemnify, and hold harmless DCG from and against claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your use of the Site, violation of these Terms, or infringement of any rights of another.
13) Termination
We may suspend or terminate access to products/training or the Site if we reasonably believe you have violated these Terms or engaged in unauthorized redistribution.
14) Changes to These Terms
We may update these Terms at any time. Updates will be posted on this page and reflected by the Effective Date above. Your continued use of the Site after changes are posted means you accept the updated Terms.
15) Governing Law
These Terms are governed by the laws of the State of Michigan, without regard to conflict of law principles.
16) Related Policies
For information on how we handle personal information and refunds, please review our:
17) Contact
Diversion Compliance Group, LLC
Email: Support@DiversionComplianceGroup.com